Southern Designer, LLC
strives to offer
you detailed information for your house planning questions.
Here are answers to the most common questions we receive.
Q: How many sets of plans will I need to build my new home?
A: See How many house plans will I need? to determine the answer to this question.
Q: What do the plans include?
A: See What's Included for the answer to this question.
Q: Can I order
more sets once I have placed my original order?
A: Yes, we will sell you additional sets for a re-order fee
up to 30 days after your original purchase date.
If you order additional sets after 30 days you will be charged for
a complete order of plans.
Q: Can we make
copies of a plan when we purchase it?
A: No. All of the plans offered on SouthernDesigner.com
are protected under copyright laws and can not be
copied. To view the copyright laws and penalties for breaking these
laws, click here.
Q: Can we make
changes to a plan we find on SouthernDesigner.com?
A: Many designers do offer modifications to their stock plans if you desire changes.
Q: How much
is it to make modifications to a plan?
A: If you find a stock plan on our site that you would like
to modify we will refer you directly to the designer
of the plan. We do not set the pricing for modifications as this varies
according to the designer.
Q: Do you sell
A: If a designer who offers plans on the SouthernDesigner.com
does not offer modifications reproducibles
may be available.
Q: If I order
today when will I receive my order?
A: All orders are shipped within 48 hours of receipt. The arrival
time of your order will depend on the shipping
method you select.
Q: How do I order
plans from SouthernDesigner.com?
A: We offer a personal shopping cart online
or you can phone us toll free at 877-737-5267.
We accept all major
credit cards. If you elect to pay by check
your order must be by phone and will be held
until your check is received. Sorry, no C.O.D's and no checks accepted. Credit Card purchases only.
Q: How do I order plans if I do not live in the United States?
A: If you are not a resident of the United States please call
toll free at 877-737-5267 to place
Q: Is my credit
card information secure when I order form your site?
A: Yes. SouthernDesigner.com
takes every step to insure that your credit card and Personal information
We use only the most advanced security software.
Q: How do I
know you received my order?
A: When you order online, you will receive an email confirmation
containing your order and links to check on your order
status and shipping status. The status links will be updated throughout
the order process.
Q: If I decide
I don't like the plans can I return them?
A: No. Because of the work involved by each designer and
the staff at SouthernDesigner.com
as well as current copyright
laws, we do not accept returns or exchanges. It is VERY important
that you check the dimensions of your lot or land before
selecting a house plan.